SHIPPING AND RETURNS
Enjoy Free Shipping in the Continental United States on all orders over $149!
At this time, Urban Zeal Planters ships to the continental United States, Alaska, Hawaii, and Canada.Shipping is calculated by address at checkout or free above $99
After you order is placed
Upon placing your order, you will receive a confirmation email. You will also receive a shipment tracking number when your order ships. Please allow 2- 5 business days for your item to ship out. Once your order has shipped, please allow and additional 2-7 business days for your order to arrive. We've provided an estimated arrival date on the product description page.
Certain items are custom made, and require more time. Thank you for your patience! Shipping information for all custom made items is noted in bold in the product's description.
Have a question about your shipment? Our Customer Experience team is happy to help! Please get in touch at firstname.lastname@example.org.
No Hassle Returns
If you are unhappy with your purchase for any reason, we will refund it within 30 days of purchase upon receiving the product.
To return a purchase, please contact us at email@example.com. We will send you instructions and our return address. Please do not return your item to the sender's address - our warehouse for returns is different address than the warehouse that shipped your product. We pay for return shipping in case product is received defective - otherwise return shipping is paid by buyer.
We hope you enjoy your shopping experience with us!